Refund policy

Last updated: August 28, 2026

At Rx Vitamins, we want you to be satisfied with your purchase. Please review the following return and refund terms before requesting a return.

Returns

Products may be returned within 90 days of the invoice date.

All returns require prior approval and a Return Authorization from Rx Vitamins Customer Service. Returns sent without prior authorization may not be accepted.

To be eligible for a return, products must be returned in clean, resaleable condition.

No returns will be accepted more than 90 days after the date of purchase.

Return Authorization

Before returning a product, please contact Rx Vitamins Customer Service:

Email: info@rxvitamins.com
Phone: 800-792-2222

Please provide your order information and the reason for your return. Our team will provide return instructions if your return is approved.

Processing Fee

A 25% processing fee may apply to returned products. Any applicable processing fee will be determined as part of the return process.

Damaged Shipments

Please inspect your order when it arrives.

Merchandise damaged during shipping must be reported to Rx Vitamins within 48 hours of receipt. Please contact our Customer Service team as soon as possible and provide your order information and details about the damage.

Refunds

Approved refunds will be processed after the returned merchandise has been received and inspected.

Any applicable processing fee may be deducted from the refund.

The time it takes for a refund to appear in your account may vary depending on your bank or payment provider.

Questions About Returns

For questions about a return, refund, or damaged shipment, contact:

Rx Vitamins
4027 Tampa Road, Suite 3200
Oldsmar, FL 34677
United States

Email: info@rxvitamins.com
Phone: 800-792-2222